Question

Transfer of Old Number to ID Mobile

  • 30 August 2023
  • 2 replies
  • 58 views

The transfer was scheduled for yesterday, nothing happened. Now my old phone is no longer working with my old number. 

Stuck without phone, making work impossible.

Please how can I get this pushed through 


2 replies

Userlevel 8
Badge +9

The iD website offers the following about issues like this @Mat Hakl-Law.

If I was in this situation, I’d use the online iD live chat service, Facebook Messenger, or an X (Twitter) DM to get assistance from iD support.

The agents work until 8pm on weekdays.

Userlevel 7
Badge +4

Hi @Mat Hakl-Law 

 

I’m sorry to hear this, does the iD Mobile SIM card not work at all while in your device after a reboot?

 

Tom

Reply


Why iD Mobile?