Is there a contact number where I can actually speak to someone over the phone instead of an automated service? I can upgrade my phone in 2 months but as it’s not time yet I cannot look at the upgrade plans, o can only see the plans for if I’m a new customer
This topic has been closed for replies.
Hey
Have you tried contacting Live Chat team through the website? Here is the link where you could get started. To be honest, I am not sure if you will be able to see upgrade deals until your eligibility date comes nonetheless It's worth to try. Let me know if you managed to have a chat with someone true there.
Kind Regards
Gregor
I am not iD Mobile employee but I am here to help anyone as best as I can.
1 person likes this
Hi
As you are not within your upgrade period, we wouldn’t be able to view your potential upgrades as they are only available at the time that you’re eligible.
Prices would likely change by then too, so we cant help further at this point. Sorry about that!
Ryan
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.