Using allowence abroad

Hi @JOBOYD74 

I’m sorry to hear this, have you checked the iD Mobile app to check how much data you have left?

Are you getting calls and texts while in Spain?

You’ll have data while in Spain, you can check the Fair Usage data page to calculate how much you’ll get while roaming.

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

Tom

I'm afraid to use my phone in Spain because so many people say it costs a lot of money. Can you tell me specifically what calls are chargeable on MY account? Keith Baron 

I dislike strongly not being able to speak with someone!!!!

Why so uncertain? ID Mobile clearly includes EU roaming on all their plans. 

https://www.idmobile.co.uk/help-and-advice/eu-roaming

Three of the four major networks charge for EU roaming now hence you may hear about it from people, but iD Mobile does NOT, unless you go over the fair usage amount listed on that page.

If you are concerned about unexpected charges, change your bill cap to a low amount and it will be impossible to run up any bill by accident, no matter if that's in the UK or abroad.

Hi, me again, so what is the “fair usage amount” listed on what page?

It's clearly linked on the previous page I sent. 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

Hi @Keith Baron,

If you require further assistance, please let us know.

Kash