You can change your phone number on your existing contract for an admin fee of £25. Simply contact our Live Chat team to get your number changed.
Please note: If you need to change your number because you’re suffering from harassment, we can change your number free of charge. All we require is a crime reference number, which you’ll get when you report the harassment to the police.
Looking to switch your number to iD Mobile?
If you want to keep or change your number when switching to iD Mobile, you’ll need a PAC or STAC from your previous network. Watch our quick video guide to get started, or check out the Community article below for more helpful information: