Hi,
I really need help. I’ve just bought a new phone and transferred my phone number successfully. It worked for 4 days and now my phone has suddenly lost service. I think the sim has been hijacked, my friend rang my number and a man answered the phone and refused to answer questions and kept putting the phone down saying it was his number. How has this happened? I’ve rang you to report my sim has been stolen to prevent access to any of my accounts. I would appreciate an urgent phone call from the team as I’m now paying a monthly contract and I have no phone that is working.