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fruad

  • May 29, 2025
  • 2 replies
  • 47 views

Matt Hadley
Community Member

Hello I’m a victim of fraud, I have been sent a letter saying I need to pay your £29.99 and I have never made an account with ID MOBILE the account number is { REMOVED } 

this is not my account I don’t know how my name and address is on it. 

my phone number is { REMOVED } 

email is { REMOVED }

My Crime reference number is NFRC250507380654 

I can’t stress this enough this is not me and I can prove it is not as I never made a payment 

 

 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 29, 2025

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • May 30, 2025

Hi ​@Matt Hadley 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom