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Question

Lost phone abroad - need SIM

  • October 16, 2025
  • 0 replies
  • 45 views
J
Community Member

Hi,

I lost my phone in Vietnam and need to order a new SIM to be posted out.

Your website is blocked here and I do not have a phone that has esim. 

Live chat doesn't work either.

Is there an email address I can use to get a replacement SIM sent out please? I'm 8 months pregnant and unable to access anything due to things sending authentication to my UK number.

Thanks,

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