Hey there ​@Luciewright94, sorry to hear that. What were the phone numbers that called you please?

Thanks,

Tyler

‪+44 7871 023398‬

Thank you for that ​@Luciewright94, I’m unsure that this is an iD Mobile phone number, so we’ll look into that further. When you received email confirmation, can you let us know what email address that was from please?

Also, what details were requested over the phone?

Thanks,

Tyler

07871 numbers are officially allocated to O2 for mobile phone services. I highly doubt iD Mobile would call you from a mobile number, let alone one supplied by a competitor.

noreply@idmobile.co.uk Was the email the verification code came from. They rang me following a comment I posted on here last week 

Scammers regularly visit forums and call up posters who share their private information publicly, pretending to be from said company. Alternatively, they may send a private message requesting personal information under the guise of looking up their customer account details. 
 

FYI - The code probably did come from iD Mobile. I can have iD Mobile send you a code, and I’m a customer just like you. You should never give out OTPs to anyone, ever.

They took a deposit from my bank as Tesco Mobile. I will contact my bank thanks

Hey there ​@Luciewright94, we would indeed recommend contacting your bank surrounding this, as we obviously wouldn’t charge you under Tesco Mobile, and wouldn’t be us. We’d also recommend reporting as fraud to Action Fraud if you believe it to be so:

https://www.actionfraud.police.uk/

Thanks,

Tyler

Thanks all 

Hi ​@Luciewright94 

No worries, let us know if you need any further assistance.

Tom