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potential scam?

  • June 16, 2025
  • 1 reply
  • 164 views
P
Community Member

Hi, I keep getting calls from someone claiming to be from sales at ID mobile offering me a sim only deal for 100Gb a month for £6. Too good to be true? They sent me an email with a link to update my bank details as I said I wouldn’t give them over the phone.  The email address they used was mobile customers.co.uk.  Anyone come across this before? 

Best answer by Siân W

Hi ​@Pete046  that doesn’t sound like one of our emails. What number are they calling you from please? Could you share the full email address so we can check this please?

If you are in doubt, you can reach our iD iD Sales Team on 0207 1391 397 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • Answer
    • June 17, 2025

    Hi ​@Pete046  that doesn’t sound like one of our emails. What number are they calling you from please? Could you share the full email address so we can check this please?

    If you are in doubt, you can reach our iD iD Sales Team on 0207 1391 397 

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