I wanted to place my order on a monthly plan, just now and the web formula obliged me to enter a valid UK phone number. This prevents me from being able to order, because I don´t have one yet, since I´m new to the country. What is up with that and can I somehow go past that? It won´t work with my German phone number.
Have a good day,
maxleo98
Best answer by Mohammed
Hello @maxleo98 ,
The UK mobile/contact number is just required in order for us to communicate to you information about your order. It's not a compulsory requirement.
You should be able to enter 07777777777 or a friend/family members number to get past this. Just remember, this will mean you won't receive any contact via phone for updates about your order which may mean you miss out on crucial information.
You would however, require 3 years of UK address history which is required for the Credit Check.
This is compulsory and there's no way around this. Without this information, you would not be able to proceed with the order (for any pay-monthly SIM/handset contract).
You can also take a look at pay-as-you-go options here: https://www.idmobile.co.uk/shop/plans/pay-as-you-go/sim-only
These won't require a credit check.
Mohammed
View original
The UK mobile/contact number is just required in order for us to communicate to you information about your order. It's not a compulsory requirement.
You would however, require 3 years of UK address history which is required for the Credit Check.
This is compulsory and there's no way around this. Without this information, you would not be able to proceed with the order (for any pay-monthly SIM/handset contract).
You can also take a look at pay-as-you-go options here: https://www.idmobile.co.uk/shop/plans/pay-as-you-go/sim-only
These won't require a credit check.
Mohammed
