Question

Activating replacement sim card

  • 8 October 2018
  • 4 replies
  • 220 views
waddy19
Rank
Userlevel 1
hi, I have just received a replacement sim card and need to activate it. The website address stated with the sim card is "not found". Live chat is "not available" and ID mobile are not answering the phone. Can anyone tell me how to activate the sim card?

4 replies

Ryan
Rank
Userlevel 6
Badge +10
Hi @waddy19,

I'm sorry to hear that! I'll send you a message now with alternative methods of contacting us. Usually our Live Chat team is available so if they aren't when you read this, check my message.

Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
tocca
Rank
Userlevel 1
I am also having the same problem now. No live chat available.
Phil
Rank
Userlevel 2
Badge +6
Hi Toca, we've messaged you some help too.
-Phil
Did my answer help you? If so, mark it as the Best Answer to help others! :)

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