Buying a sim but can't complete checkout

Question

I want to buy a sim but when I get to next step direct debit it won’t go on next step

Mohammed · Answer

Hello @Donna garvie,

How are you entering the address?

Try entering the address manually as sometimes the website has issues detecting the address automatically and puts it in the wrong field.

This may be what's causing the issue.

If you could try manually and let me know?

Mohammed

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