Can I use a Galaxy S5 on your network?

Can I use a Galaxy s5? It keeps saying sim pin to unlock but phone is unlocked ?

3 replies

Userlevel 7
Badge +8

Hello @Emma Halsey,


A SIM PIN is usually set-up from the device. It’s a PIN used to access the device. Is this a device you just purchased or one you’ve had for some time?


Have you got a picture of the PIN you’re being asked for?




It says sim locked by service provider ? The phone is unlocked 

It hasn’t got a phone pin and I’ve tried the 0000 1234 etc