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changing numbe

  • 4 September 2020
  • 1 reply
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Hi I’ve changed my number and I’ve had confirmation that my number has changed! When I ring people it is my old number so the switch has worked there but not with my texts! According to your switch chart my phone should been working by Tuesday!! 
hope you can help me 

Niamh 

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Best answer by Will 5 September 2020, 12:55

Hi @Nfalconer,

 

Is it an iPhone you’re using? If so, please ensure the the “My Number” setting matches the number that you’ve ported in. If you try this and it doesn’t fix it, please let us know and we’ll see what else we can try.

 

Will

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Hi @Nfalconer,

 

Is it an iPhone you’re using? If so, please ensure the the “My Number” setting matches the number that you’ve ported in. If you try this and it doesn’t fix it, please let us know and we’ll see what else we can try.

 

Will

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