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Error message when ordering

  • October 23, 2020
  • 1 reply
  • 20 views
F
Active Contributor

I keep receiving this error message when trying to place an order “ The CSRF token is invalid. Please try to resubmit the form.” 

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1 reply

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • October 26, 2020

Hi @FlowerGirl,

I am sorry to hear this! When is this error appearing and what are you trying to purchase? I would advise using a different browser/device and to make sure that your billing address matches the one that your bank has down for the payment card.

Ryan

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