Hi, I just put my sim card into a possibly network locked phone (I have the unlock code) but it asks for a SIM PUK code which I have not received anywhere. Since the live agents are not available where do I actually get it? It is currently rendering my phone useless.
Solved
Getting a PUK code
Best answer by Ryan D
Hi
A PUK code would only work for a SIM card that has been locked, usually after entering in the pin incorrectly. We will have our Support Team PM you to get you the PUK code however this will not unlock a locked phone.
Ryan
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.