Hi, I just put my sim card into a possibly network locked phone (I have the unlock code) but it asks for a SIM PUK code which I have not received anywhere. Since the live agents are not available where do I actually get it? It is currently rendering my phone useless.
Solved
Getting a PUK code
Best answer by Ryan D
Hi
A PUK code would only work for a SIM card that has been locked, usually after entering in the pin incorrectly. We will have our Support Team PM you to get you the PUK code however this will not unlock a locked phone.
Ryan
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.