I have submitted my PAC request online and it submitted successfully. I have since received 4 text messages to my new phone stating "We have tried to process your PAC/STAC but we ran into an issue - the iD mobile number, last name or transaction number is incorrect. Please contact customer services www.idmobile.co.uk/contact-us".
However when I click the link it says Sorry page not found. I also cannot call anyone due to the call centre and the online chats currently being closed due to the coronavirus lockdown.
Please can someone help me or advise who I can contact to get this sorted?
My PAC code from my previous contract expires soon so I want to get this sorted ASAP.
Thank you in advance!