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How can I get a PUK code?

I need a PUK number but am unable to get onto the Live Chat as it never seems to be available to me. Can anybody help me with this please?

Best answer by Mohammed H

Hello @EmilyCee,

We’ll get a PM sent over so we can assist you with this.

Mohammed

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Hi @EmilyCee, we were having some issues with the Live Chat yesterday, but it’s operational again now.

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

Thank you,
Rory

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Hi no I'm still not able to get onto the live chat. Is someone able to contact me?

We’ll get a PM sent over so we can assist you with this.

Mohammed

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How to get onto a live chat

Mohammed

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