Question

I need help with porting my number

  • 9 September 2020
  • 1 reply
  • 14 views

Hi there, we are trying to activate a PAC code for my partner’s phone which she needs for her job. We have been through the process a few times but with no luck. Can someone form ID mobile please contact us. The ‘Live’ team all seem to be dead - the button is never open for them to respond! so hopefully one of the ID mobile team here can help us directly. We would be very grateful, thank you


1 reply

Userlevel 7
Badge +9

Hello @benedict ,

 

Did you do this via the Switching form?

Try (after logging in/registering for an iD account if not already done on https://my.idmobile.co.uk/)

Clicking My Services

Then Keep your number

 

Enter the PAC code and number here and click submit.

 

If you still have issues, please let us know.

Mohammed

 

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