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Question

Inward calls not working

  • November 18, 2020
  • 1 reply
  • 17 views

JDBOURNE17
Community Member

I have just ported my number to Idmobile and I can now make outgoing calls, but can’t receive calls?

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1 reply

Michelle H
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • November 23, 2020

Hi @JDBOURNE17 

 

Please could you power off your phone for a few minutes then turn your phone back on again, this can normally fix any issues which arise after a number port.

 

If you do still experience issues, please could you let us and we’ll be able to help further.

 

Michelle