Issues with texts from ported number

  • 4 July 2018
  • 1 reply

I recently joined I’d from EE, I have ported my old number across and for calls this works fine, but when I send a text the number that is associated with the text I send is the New ID number not the ported one, how can I correct this?

1 reply

Userlevel 6
Badge +6
Hello @Ash1,

There's a customer who had the same issue and this was due to iMessage.

Check out this topic here for the fix and let me know if it resolves your issue?