Skip to main content
Question

Issues with texts from ported number

  • July 4, 2018
  • 1 reply
  • 87 views

  • Community Member
I recently joined I’d from EE, I have ported my old number across and for calls this works fine, but when I send a text the number that is associated with the text I send is the New ID number not the ported one, how can I correct this?
This topic has been closed for replies.

1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • July 6, 2018
Hello @Ash1,

There's a customer who had the same issue and this was due to iMessage.

Check out this topic here for the fix and let me know if it resolves your issue?

Mohammed