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Question

Issues with texts from ported number

  • July 4, 2018
  • 1 reply
  • 87 views
A
Community Member
  • Ash1
  • Community Member
I recently joined I’d from EE, I have ported my old number across and for calls this works fine, but when I send a text the number that is associated with the text I send is the New ID number not the ported one, how can I correct this?
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1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • July 6, 2018
Hello @Ash1,

There's a customer who had the same issue and this was due to iMessage.

Check out this topic here for the fix and let me know if it resolves your issue?

Mohammed
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