I have received PAC code from my current network provider. I’m trying to complete the online form to let ID mobile know and to activate account. However before I can submit it asks for Transaction number
(you'll find this on the receipt that came with your SIM). As I haven’t received a SIM and everything has been done online this is delaying the transfer.
Best answer by Mohammed
Try instead heading to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount and register for an iD account (if you haven’t already, or just log-in if you have).
You’ll need the iD SIM inserted in the phone to register as a code is texted to it. Also enter the number on the SIM at the point of registering, not the one to keep.
When done, click My Services > Keep your number you can then enter the PAC code and number to keep here and won’t need the transaction number.