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My sim

  • July 5, 2018
  • 1 reply
  • 159 views
Rio12345
Community Member
Basically I got an iPhone and when I put my sim in it says sim not supported by iPhone ,it said to ring up Id mobile but it’s too expensive what do I do

Best answer by Mohammed H

Hello @Rio12345,

Welcome to our iD Community.
Is this the Message you're seeing?


This is displayed then the phone is locked to a network.

You would need to contact the network provider this is locked to get this unlocked.

Mohammed
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    Mohammed H
    iD Mobile Employee
    • Mohammed H
    • iD Mobile Employee
    • 7962 replies
    • Answer
    • July 6, 2018
    Hello @Rio12345,

    Welcome to our iD Community.
    Is this the Message you're seeing?


    This is displayed then the phone is locked to a network.

    You would need to contact the network provider this is locked to get this unlocked.

    Mohammed
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