Could someone message me to help? I dont know whether i should place another order as the upfront payment was declined from my bank.
Solved
My upfront payment declined
Best answer by Ryan D
Hi
This might have happened if the payment was not able to be verified. Is the billing address given to us the same as the one that the bank has down for you? If not, the authorisation can fail.
Ryan
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.