To idmobile.co.uk To iD Mobile
Solved

My upfront payment declined

  • 18 September 2020
  • 1 reply
  • 20 views
O

Could someone message me to help? I dont know whether i should place another order as the upfront payment was declined from my bank.

icon

Best answer by Ryan 21 September 2020, 16:25

Hi @olivianew,

This might have happened if the payment was not able to be verified. Is the billing address given to us the same as the one that the bank has down for you? If not, the authorisation can fail.

Ryan

View original

1 reply

Ryan
Rank
Userlevel 7
Badge +9

Hi @olivianew,

This might have happened if the payment was not able to be verified. Is the billing address given to us the same as the one that the bank has down for you? If not, the authorisation can fail.

Ryan

I hope I was able to help you with your question. If you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’.

Reply