Question

New sim - 10 digit code required?

  • 5 September 2018
  • 4 replies
  • 99 views

Hi just turned device on asking for 10 digit code. Help!

4 replies

Userlevel 7
Badge +9
Hello @Vicky,

What exactly does this message state?

Can you send a screenshot of this?

Mohammed
Userlevel 1
You need to get the unlock code from your old network provider. Am in the process of getting mine from EE who are driving me crazy! Cannot wait to be done with them

I need a new sim for my new phone. How do i get one?

Userlevel 7
Badge +9

Hello @JAMESPEACH,

You can purchase a new SIM from our website for a new contract.

 

Or did you mean that you need a replacement SIM of a different size for a contract you already have?

 

Mohammed

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