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Question

New sim - 10 digit code required?

  • September 5, 2018
  • 4 replies
  • 119 views

Vicky
Community Member
Hi just turned device on asking for 10 digit code. Help!
This topic has been closed for replies.

4 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • September 7, 2018
Hello @Vicky,

What exactly does this message state?

Can you send a screenshot of this?

Mohammed

You need to get the unlock code from your old network provider. Am in the process of getting mine from EE who are driving me crazy! Cannot wait to be done with them

  • Community Member
  • 0 replies
  • September 14, 2020

I need a new sim for my new phone. How do i get one?


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • September 15, 2020

Hello @JAMESPEACH,

You can purchase a new SIM from our website for a new contract.

 

Or did you mean that you need a replacement SIM of a different size for a contract you already have?

 

Mohammed