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Question

Not receiving texts from o2

  • June 26, 2019
  • 1 reply
  • 113 views
D
Community Member
Recently got a new Samsung a20e on iD and I'm not recieving SMS or MMS from o2 numbers. The o2 phones are working fine on other networks. Please help
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1 reply

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • June 27, 2019
Hi @DylanAlbus,

This does sounds strange. Are there 2 different o2 numbers that can't contact you? Also, are you able to contact them via SMS and MMS?

Ryan
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