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Pac Code not Working

  • September 13, 2020
  • 1 reply
  • 65 views

I am trying to transfer my old number from Vodafone to ID Mobile. I have used both the in app service to transfer this, as well as the online transfer form. Both times it has stated that the details I have entered are wrong / invalid. My PAC Code from Vodafone is still valid, and I have entered all my details correctly. This is very frustrating as I need to be able to use this number ASAP!

Best answer by Mohammed H

Hello @Lauren7,

I’m sorry to hear that.

I’ll get a PM sent over so we can try to get this raised to our TechTeam to look into further.

 

Mohammed

 

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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 14, 2020

Hello @Lauren7,

I’m sorry to hear that.

I’ll get a PM sent over so we can try to get this raised to our TechTeam to look into further.

 

Mohammed