This is a complaint that I can't make an order through the website without entering a phone number. However my existing phone isn't working - that is why I want to make an order. So it is a Catch 22 situation.
Usually when you make online purchase elsewhere, an email address is sufficient for communication, but I suppose this is a phone company and it wants to use the phone.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.