I’ve just joined ID from O2 and am porting in my old number. I’ve received a message today to say that it has been done successfully but sent text messages from my new phone, show up as the number I received with my phone and not the ported in number. If I try to call my ported in number from my new phone, it goes straight to voicemail, suggesting that the number has been ported in for calls but not text messages. I am also experiencing problems with some text messages not sending and others showing as not being sent, but being received 2 or 3 times by the person I’ve messaged. O2 have confirmed the number has gone over but it only seems to be partly ported. A previous post on here suggested contacting live chat, but thats not available and calling customer services just results in a recorded message. Not the best first impression following my switch. Can anyone help me please?
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