Skip to main content
Question

SMS & Calls not working after porting number

  • August 18, 2019
  • 1 reply
  • 128 views

Hello I changed companies from 02 to ID and ported my number. I received a message saying that this was done on 12/8. It's been a week and I still cannot receive or send texts or make or receive phone calls from numbers that are not ID. Can you help? Thank you!
Elena
This topic has been closed for replies.

1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • August 20, 2019

Hi Elena,

This sounds like a strange issue. Has anything changed since you last sent us your message? If not, please contact us via email and we'll see what we can do!

Ryan