Hello @bellm7
No problem if you can’t find this.
Have you received the phone/SIM?
If so, simply pop the SIM into your phone and head to
https://my.idmobile.co.uk › web › cpw › registration › registerMyAccount and register an account with us.
Once registered, simply click My Services and then click on Keep you rnumber and enter your PAC code and number here.
Remember, when registering you enter the current number on the SIM not the number you want to keep. You enter the number you want to keep after via the Keep your number step.
You’ll need the SIM in the phone to allow you to receive the code and complete registration.
Mohammed