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Transaction number

  • 31 March 2020
  • 4 replies
  • 422 views
Andy2455
Rank
Userlevel 1

Where can I find my transaction number if I bought on line?

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Best answer by Rory 11 July 2020, 12:19

Hi @Vicparr1, have you checked your confirmation email? It should be shown there. If not, our Live Chat team will be able to help.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on the page above, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

 

Thank you,

Rory

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4 replies

terrywebbs
Rank
Userlevel 7
Badge +9

@Andy2455 are you looking to make an insurance claim against a mobile?

? 80% of issues can be resolved by turning the device off and back on. If in doubt, ask someone to help! A factory reset is buffoonery, not a solution ( ͡° ͜ʖ ͡°)
Andy2455
Rank
Userlevel 1

Its OK, I have sorted it out.

Vicparr1
Rank

I’m looking for my transaction number after buying online - did you find it? 

Rory
Rank
Userlevel 4
Badge +6

Hi @Vicparr1, have you checked your confirmation email? It should be shown there. If not, our Live Chat team will be able to help.

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on the page above, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

 

Thank you,

Rory

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