I just got an iD phone & number. I requested for my old number to be transferred over. Now my Three number got disconnected from my old phone and the new phone is still under the new temporary number.
How can I resolve this?
Best answer by Will
On your handset settings, please make sure the “My Number” Setting matches the number that you’ve brought across. This should fix the problem.
If it’s an iPhone, toggle iMessages off and on again after doing the above.
Please let us know how you get on.