Hi, new here.
I need to buy 4 SIM only contracts and a PAYG SIM for myself and my four children but have been refused when trying to do this through CarPhone Warehouse due to a credit check which I apparently failed. I have been unable to to get an explanation from CPW but they also advised me that I could only purchase one SIM and then I'd need to wait 90 days before being able to buy another one or it would reflect on my credit record.
If I could purchase one SIM for £25, why can't I buy 4 for a monthly total of £23.98? I have an excellent credit record, have had the same bank account for over 20 years, a mobile phone contract for even longer and a mortgage until 2 years ago.
Does anyone have any ideas what I can do? I've tried the interactive chat but the lines are always busy.
Thank you
Solved
Trying to join iD
Best answer by Mohammed H
Hello @AliBongo ,
There's a limit of 2 SIM's per account holder.
Each SIM has to be ordered individually as it's subject to a credit check.
If an order fails a credit check, we'd advise against ordering again for up to 90-days to avoid negatively impacting your credit score.
Mohammed
View originalThere's a limit of 2 SIM's per account holder.
Each SIM has to be ordered individually as it's subject to a credit check.
If an order fails a credit check, we'd advise against ordering again for up to 90-days to avoid negatively impacting your credit score.
Mohammed
This topic has been closed for replies.
Hello @AliBongo ,
There's a limit of 2 SIM's per account holder.
Each SIM has to be ordered individually as it's subject to a credit check.
If an order fails a credit check, we'd advise against ordering again for up to 90-days to avoid negatively impacting your credit score.
Mohammed
There's a limit of 2 SIM's per account holder.
Each SIM has to be ordered individually as it's subject to a credit check.
If an order fails a credit check, we'd advise against ordering again for up to 90-days to avoid negatively impacting your credit score.
Mohammed
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