I am moving from old network to ID Mobile and have a PAC code - when I use your online submission form I get the following error all fields must be complete . All fields are complete! I have tried this on my mobile device and a laptop on separate days -
Solved
Unable to submit Pac code form
Best answer by Mohammed H
Hello
It’s not possible to have 2 iD accounts to one email so you’ll need to use a separate email for log-in purposes.
You can, however, update the contact email once you have registered to ensure all email correspondence for both accounts are sent to one email only.
Let us know how you get on.
Mohammed
This topic has been closed for replies.
Hi
We are sorry to hear about that! When filling out the form, have you ensured that there are no spaces before, during or after any of the required fields?
Ryan
Thanks Ryan, No I tried that on the second attempt on my laptop.
I am also struggling to access/register the account too. I already have one mobile for my son’s phone that is set up. Ideally I would like both sims/mobile records to be held on one account.
Hello
It’s not possible to have 2 iD accounts to one email so you’ll need to use a separate email for log-in purposes.
You can, however, update the contact email once you have registered to ensure all email correspondence for both accounts are sent to one email only.
Let us know how you get on.
Mohammed
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