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Upgrade from O2


I wanted to know if I could upgrade from o2 to idmobile and still be the same number etc.

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3 replies

Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • July 28, 2020

Hello there @fraeliasobed 

You sure could.  If you’re coming to the end of your contract (or have already finished it) with O2.  Then you can simply ask them for a PAC (code).

 

Purchase any 24-month phone contract of your fancy from ourselves, and then provide us your PAC (code) and we’ll then get that number moved over to us.

 

If you have any further questions, just ask away here.


Ed Keast
Community Member
  • Community Member
  • 0 replies
  • January 18, 2022

Does ID help with early upgrade? Iv got a month with o2 left and my phone is on its last legs 🤦‍♂️😩


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12433 replies
  • January 18, 2022

Hello @Ed Keast, if you’re not already an iD customer you can purchase a new iD phone contract anytime you like.

With only 1 month left with O2, your exit fees would be minimal and if you got a PAC from O2 and moved your number to iD - using the PAC - you’d end your O2 contract automatically.

Anyway, good luck.