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'We are unable to process your order as the card transaction has not been successful please check and try again'

  • July 27, 2018
  • 1 reply
  • 759 views
M
Active Contributor
  • Maisie
  • Active Contributor
  • 6 replies
Every time I try to check out and out in my card details this comes up why can't I complete my order??
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1 reply

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • July 30, 2018
Hello @Maisie,

Do the billing details on your card match the details on your order?

Is the card in the same name as the name you're registering the account in?

Mohammed
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