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wrong email address set-up on my account

  • 12 July 2020
  • 1 reply
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Chloe17

I have just set up an account but used the wrong email address by accident. I have set up my payment details and have a order number, is there anyway I can change the email address now?

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Best answer by Ryan 15 July 2020, 15:19

Hi @Chloe17,

I’m sorry to hear that! If you have entered the wrong email address as the username then this cannot be changed but not to worry, that is only used as a log-in username. As long as the contact email address within your account is correct then all correspondence will go to the correct email address. Is this what has happened?

Ryan

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Ryan
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Hi @Chloe17,

I’m sorry to hear that! If you have entered the wrong email address as the username then this cannot be changed but not to worry, that is only used as a log-in username. As long as the contact email address within your account is correct then all correspondence will go to the correct email address. Is this what has happened?

Ryan

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