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Wrong number transferred with Pac code

  • 18 September 2020
  • 1 reply
  • 36 views

When I transferred onto ID from my old network I used the online form to transfer over my old number. when doing this however, I must have accidentally mistyped a digit and so the number transferred is incorrect. I contacted someone using the live chat who said they would sort it out however it has been a month now and nothing has happened. How do I go about amending this?

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Best answer by Ryan 21 September 2020, 16:43

Hi @saryafida,

We are sorry to hear about that. The number you currently have with us may just be the temporary number which we give to all contracts.

We will have a member of our Support Team PM you now so we can look into this further.

Ryan

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Userlevel 7
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Hi @saryafida,

We are sorry to hear about that. The number you currently have with us may just be the temporary number which we give to all contracts.

We will have a member of our Support Team PM you now so we can look into this further.

Ryan

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