I purchased 2 new sim s and wanted to keep both old numbers. when using the website to compete details it keeps telling me there is an error when I am trying to transfer the second number.Any ideas?

Probably best to have a web chat with the iD customer service team, @Michael64King.Advisers work until 8pm on weekdays - tell the 24/7 bot you’d like to “talk to a person”.You might be affected by this service incident.

Hi Natalie1 number has ported across the other is now scheduled tomorrow. Inetrestingly chrome would not let me port the second number but Microsoft Edge was fine.ThanksMike

2 phones 2 new sims only 1 pac number transfer accepted

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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