I purchased 2 new sim s and wanted to keep both old numbers. when using the website to compete details it keeps telling me there is an error when I am trying to transfer the second number.
Any ideas?
Solved
2 phones 2 new sims only 1 pac number transfer accepted
Best answer by andewhite
Probably best to have a web chat with the iD customer service team,
Advisers work until 8pm on weekdays - tell the 24/7 bot you’d like to “talk to a person”.
You might be affected by this service incident.
+26Probably best to have a web chat with the iD customer service team,
Advisers work until 8pm on weekdays - tell the 24/7 bot you’d like to “talk to a person”.
You might be affected by this service incident.
Hello
Thanks for getting in touch.
We apologise for the issues with porting your number.
We have received confirmation that this issue has now been resolved.
With this being the case, can you please confirm if you have been able to complete the switch?
Thanks
Natalie
Hi Natalie
1 number has ported across the other is now scheduled tomorrow. Inetrestingly chrome would not let me port the second number but Microsoft Edge was fine.
Thanks
Mike
+24Hey there
Thanks,
Tyler
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