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Account failed to activate SIM broken

  • May 11, 2024
  • 1 reply
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Laurence Bellamy
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 Contributor

Obtained a new iPhone with new contract but SIM failed when I installed on daughters phone. Not fully registered. I am paying bills but cannot use the phone. I cannot seem to get in touch with anyone I am so F*** frustrated. Any help out ther?

Best answer by Tom B

Hi @Laurence Bellamy 

 

Sorry to hear this, do you have any bars of signal?

 

Have you tried a replacement SIM?

 

A replacement SIM card can be picked up at any Currys store and activated here or we can assist in sending one out via DPD if you wish.

 

Tom

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Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • Answer
  • May 14, 2024

Hi @Laurence Bellamy 

 

Sorry to hear this, do you have any bars of signal?

 

Have you tried a replacement SIM?

 

A replacement SIM card can be picked up at any Currys store and activated here or we can assist in sending one out via DPD if you wish.

 

Tom