Activation Code

Hi ​@JaneyB 

Thank you for reaching out to us here on the community 😀

To confirm, are you looking for help with your transaction number or an activation code via a One Time Passcode?

Thanks, 

Nat 

An activation code, so I can set up using my existing number

Hey there ​@JaneyB, is this for the app/website please?

Thanks,

Tyler

hi 

website 

Thank you ​@JaneyB 

Please check your inbox for a private message from our team. 

We will be able to assist further from there. 

Thanks, 

Nat 

what inbox?

Hi ​@JaneyB 

If you click here it should take you to your inbox. 

Thanks, 

Nat 

Hi ​@JaneyB 

I have gone ahead and sent the message again. 

Please let us know if there are any issues. 

Thanks, 

Nat 

Hi 

Can someone please help me set up my activation code. Please can you call me on (Information removed) rather than these messages. If I don’t get going on it soon I will have to cancel, as I cannot afford to be paying EE an yourselves for my phone.

best wishes

Jane

Hello ​@JaneyB 

Thanks for your message. 

I am afraid we are not able to arrange calls from here and we have also removed your personal details from the public post. 

We apologise for any delays with the private messages, response times can vary. 

You do also have the option of using our Live Chat service here. 

Thanks, 

Nat