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answer machine pin

  • April 25, 2025
  • 6 replies
  • 82 views

I've read various people having this same issue. I recently moved from ee to id mobile and so trying to set up answering machine.  It says to enter a pin tried all my memorable dates, codes, pins all not acceptable,  tried 0000, 000000, 123456789, 987654321, and lots of other obscure combinations including complete random selection and all unacceptable 

Best answer by WelshPaul

You need to enter a pin followed by the pound key (#).

FYI - I still got an error, but I found entering a pin followed by the pound key as quickly as possible resulted in my pin being successfully saved.

6 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • April 25, 2025

You need to enter a pin followed by the pound key (#).

FYI - I still got an error, but I found entering a pin followed by the pound key as quickly as possible resulted in my pin being successfully saved.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • April 26, 2025

Hey there ​@Beerant, we hope the kind advice from ​@WelshPaul has been able tot help.

 

If not, please do let us know.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • April 26, 2025

You need to enter a pin followed by the pound key (#).

FYI - I still got an error, but I found entering a pin followed by the pound key as quickly as possible resulted in my pin being successfully saved.

I did use the hash key after each attempt as instructed in the guide. 


  • Author
  • New Contributor
  • April 26, 2025

I did use the hash key after each attempt as instructed in the guide


  • Author
  • New Contributor
  • April 26, 2025

Finally got it to accept a code so all sorted.  


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • April 27, 2025

Hey there ​@Beerant, we’re glad to hear!

 

Thanks,

Tyler