Question

App not recognising my ID mobile number

  • 15 May 2024
  • 1 reply
  • 32 views
W
Rank

I am receiving the below when trying to register for the app. the details i have entered are correct and is the correct last name, dob & mob number. please help

 

 

1 reply

Tom
Rank
Userlevel 7
Badge +5

Hi @webbh 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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