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Question

Apple Music offers

  • July 17, 2025
  • 3 replies
  • 28 views

Hello,

 

I have been trying to redeem apple offers. The link on the email does not work. It says 

UID Missing 
or incorrect.

can you please resend the right link please?

 

kind regards,

 

Hiroko 

3 replies

Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 17, 2025

Hey there ​@HirokoS, sorry to hear that. Have you tried via different browsers and devices, and does the same happen?

 

Thanks,

Tyler


  • Author
  • July 17, 2025

Hello,

 

I have tried different browsers and laptop but they didn’t work either. 
 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 17, 2025

Hey there ​@HirokoS, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP. Please contact our live-chat if you require instantaneous responses.

 

Thanks,

Tyler