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Apple TV

  • 5 September 2024
  • 4 replies
  • 46 views

Hi 

I would like to access the 3 months free Apple TV promised when I took out the contract. I cannot find the banner on any email. Please can you help

4 replies

  • New
 Contributor
  • 2 replies
  • September 5, 2024

Hi Ros! 

This should appear in a separate email around 14 days after you have taken out your plan. 

Has it been longer than 14 days?


  • Author
  • New
 Contributor
  • 1 reply
  • September 5, 2024

Yes ,  I started my contract at the end of June and never got that email 


  • New
 Contributor
  • 2 replies
  • September 5, 2024

Have you checked your junk mail? I've found that emails from ID usually end up there!


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7774 replies
  • September 9, 2024

Hi @roswoodford,

Welcome to the Community!

Just checking if you require further assistance?

 

Kash