Hi
When I click the Apple TV free trial link in the email I received, it takes me to a separate page to redeem it. When I click the Redeem button, nothing happens - it doesn’t load up anything for me to actually sign up to the trial. Is there any other way of accessing the link/trial?
thanks
Best answer by Kash
Hi
Welcome to the Community!
To redeem the offer click the banners in your order confirmation email, or in the email we send you 12 days after your purchase.
The link below may be of further help.
https://www.idmobile.co.uk/apple-subscriptions
If you still have problems please let us know and we can send a new link via PM to test.
Kash
+24Hi
Welcome to the Community!
To redeem the offer click the banners in your order confirmation email, or in the email we send you 12 days after your purchase.
The link below may be of further help.
https://www.idmobile.co.uk/apple-subscriptions
If you still have problems please let us know and we can send a new link via PM to test.
Kash
Hi - I am also having this problem. When I click on my welcome offer link, I just get the attached webpage and can’t do anything. Please help!
Max
I joined this week ID and the link is not working, same as above UID missing
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+24Hey there
We can either drop you a PM here if you’d like, or our live-chat should be able to get you a new link sent out:
https://www.idmobile.co.uk/live-chat
Please let us know which you’d like us to do.
Thanks,
Tyler
+24We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
I am also having the same problem. It says the deal is valid until 03/03/2025 but I keep getting UID missing.
Please send me a private message to get this resolved.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Would you provide me with a new link to redeem the offers, please?
I’m having the same problem as the others here with getting the link to work: I.E. “UID missing” when I click on the link.
Many thanks, Robert.
+24Hi
I would advise that you contact our Live Chat Team.
The team can get this escalated and provide new links.
Kash
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