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Attempting to transfer my existing mobile number

  • August 28, 2025
  • 2 replies
  • 138 views
J
Community Member

Hi I’ve just signed up to Id Mobile and got my PAC code from EE.  However when I attempt to switch to my existing mobile number  with the link 
https://switching.idmobile.co.uk/customerPortIn

I'm getting something went wrong and it won’t let me switch. 

Thanks 

Jessica

Best answer by WelshPaul

Start a live chat session and ask the live chat agent to submit your port request.

https://idmobile.co.uk/live-chat

 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • August 28, 2025

    Start a live chat session and ask the live chat agent to submit your port request.

    https://idmobile.co.uk/live-chat

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • September 1, 2025

      Hi there ​@jessicaw1972, we hope that ​@WelshPaul was able to help.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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