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Can I edit my order I've ordered the wrong colours for a phone I would like to change to grey plz


Mattgew424
Community Member

I've ordered a phone but in the wrong colour

Best answer by WelshPaul

I believe that you have to cancel the order and place another one with iD Mobile. 👀

If you do, there is a chance that you might get declined on the new order. I have seen posts on here where others cancelled an order (various reasons) only to be refused a second time. So be careful and good luck!

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4 replies

Mattgew424
Community Member
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  • 0 replies
  • May 31, 2020

Can I get it changed to grey plz


highpockets
Community Member
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  • May 10, 2022

I have ordered a phone but wrong colour.

 

Can I change to graphite, please?


andewhite
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  • May 10, 2022
highpockets wrote:

I have ordered a phone but wrong colour.

 

Can I change to graphite, please?

I’d recommend contacting the iD Mobile facebookTwitter or Live Chat teams for help with this.


WelshPaul
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  • May 10, 2022

I believe that you have to cancel the order and place another one with iD Mobile. 👀

If you do, there is a chance that you might get declined on the new order. I have seen posts on here where others cancelled an order (various reasons) only to be refused a second time. So be careful and good luck!