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Question

Can't switch to iD mobile network

  • 12 August 2024
  • 1 reply
  • 19 views

Hi,

I am trying to switch to iD mobile network using PAC as I want to keep my old number. However, despite inputting the correct PAC, transaction number and all other details, the webpage keeps throwing error and asks me to try again later. Please can someone sort this out for me as early as possible? I tried using Live Chat but I couldn’t get through to the customer support.

1 reply

Userlevel 8
Badge +6

Hi @Karthick 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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